Frequently Asked Questions
What is BallerJerseys.com?
Who can order from you?
How do I customize my jersey?
Is there a minimum order quantity?
Can I reorder the same jerseys later?
What materials are the jerseys made from?
Are the names and numbers printed or stitched?
Do the jerseys fit true to size?
How long does it take to receive my jersey?
Do you offer bulk discounts for teams or leagues?
What is your return policy?
ALL SALES ARE FINAL final due to the highly custom nature of our products. We do not offer refunds, returns, credits, or exchanges on any services, products, or orders.
PRODUCT GUARANTEE: Every item is backed by our quality guarantee: if your item arrives with a manufacturing defect, we’ll replace it at no cost to you – no returns necessary and you may keep the defective item or donate or dispose of it responsibly.
Can I order a completely custom, one-of-a-kind jersey?
Yes. We can create a fully custom, one-off jersey design. Since this requires extra design time and setup, the cost will be higher than standard jerseys but you’ll get a truly unique piece that no one else has.
Can I make changes after I place my order?
No. Once payment is made, your order enters the design proofing and production process and cannot be changed or modified. Please review your entire order carefully before making payment. We must receive payment in full before we can begin processing and producing your order. If you need to make changes or add to your order, please do so before paying for your order otherwise you must start a new order. Be aware: the turnaround timeframe will restart for the new order so please consider this when you have deadlines approaching for a specific date or event. We do not offer rush orders or expedited shipping as all jerseys are handmade and require a minimum of 3-4 days to pick, print, cut, and sew before undergoing quality control inspection.